NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	3164
  Good	447
  Neither Good Nor Poor	60
  Poor	85
  Very Poor	61
  Don't Know	3

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
Service was good	Sunday 26 April 2026
Easy to get an appointment with one of the newer doctors.	Saturday 25 April 2026
Friendly Professional Thorough Efficient	Saturday 25 April 2026
Excellent doctors best around helped me so much they listen and don’t fob you off they actually find out the problem	Thursday 23 April 2026
Lovely helpful staff x	Thursday 23 April 2026
Very friendly staff at the reception. The doctor is professional and giving very detailed explanations	Tuesday 21 April 2026
The phlebotomy was excellent. The reception staff were very helpful and friendly when asking about a prescription item and made an appointment for a review with a doctor and were helpful with giving me a new exemption request form and signing it so it could be posted straight away.	Friday 10 April 2026
Good helpful staff Easy to attend Car parking available	Thursday 9 April 2026
Doctor Bozic was compassionate and helpful	Thursday 9 April 2026
Both Dr Simona and receptionist Sandy give first class service. Thank you to both.	Wednesday 8 April 2026