NHS Friends and Family Results

• Answer	Total
  Very Good	671
  Very Poor	14
  Neither Good Nor Poor	19
  Good	98
  Poor	16
  Don't Know	1

• What you had to tell us

  We asked... "Can you tell us why you gave that response?"

  Comment	Date
  Was given an appointment at convenient and early date. Reception staff friendly and helpful. Doctor was excellent- listened and helped sort all my concerns in one visit. Huge thanks to you all for your hard work	Wednesday 25 September
  Find that the receptionist are really friendly and the nurse and the physio, not forgetting our lovely doctors, and yes I would recommend BMC to all	Wednesday 25 September
  Good rapport and dealt with the situation well great treatment, answered the appropriate questions.	Tuesday 24 September
  Always pleasant, kind and efficient. I feel I am in safe hands	Monday 23 September
  Very efficient service from reception and I was given an appointment very quickly. The consultation also went very well.	Tuesday 10 September